Frequently Asked Questions
Ordering & Delivery
How long will my order take to arrive?
Standard delivery typically takes 3-5 working days within the UK. Express delivery options are available at checkout for next-day delivery when ordered before 2pm.
Do you ship internationally?
Currently, we only ship within the UK. We're working on expanding our shipping options to serve our international customers.
Can I track my order?
Yes, once your order is dispatched, you'll receive a tracking number via email to monitor your delivery status.
Sizing & Products
How do I find the right size?
Each product page includes a detailed size guide. For the best fit, measure yourself and compare with our size charts. If you're between sizes, we recommend sizing up.
Are your products suitable for industrial washing?
Yes, our workwear is designed to withstand industrial washing processes. We recommend following the care instructions on each garment's label.
Can I get custom branding on my order?
Yes, we offer customization services for bulk orders. Please contact our customer service team for more information about custom branding options.
Returns & Exchanges
What is your returns policy?
You have 14 days from receipt to return unworn items in their original packaging. Visit our Returns Policy page for full details.
How do I exchange an item?
We offer direct exchanges for different sizes of the same product. For different styles, please return the original item and place a new order.
Payment & Security
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and Apple Pay. For bulk orders, we can arrange bank transfers.
Is my payment information secure?
Yes, all payments are processed through secure, encrypted connections. We never store your card details.
Still Have Questions?
Our customer service team is here to help. Fill out the form below or reach out through our social media channels.